Yebo Electronics CC, Registration number 2004/054746/23
50 Washington Street, Boston, Bellville
A. Republic of South Africa
All orders and contracts for sale of goods are accepted by Yebo Electronics and its subsidiaries, including fort777.co.za (hereafter referred to as 'Yebo Electronics') on these Terms & Conditions, which supersede any previously published terms.
Offers and Acceptance
No obligations shall arise as a result of a catalogue entry, quotation or any other offer until Yebo Electronics accepts an order from the person, company or other organisation with whom the sale or supply of products is conducted ('the Purchaser'). In the event of any inconsistency between Yebo Electronics and the Purchasers terms and conditions, Yebo Electronics' terms and conditions of sale shall prevail unless, and until, variation by express agreement is accepted in writing by both parties
Orders
Where possible, orders should be made using Yebo Electronics' Order Codes and online web order facility. Please make a note of your Customer Number and Quotation Number, where applicable, and quote them in all correspondence. Products are supplied as featured and described on the web site of Yebo Electronics, namely 'www.fort777.co.za', unless the product has been superseded. In such cases, the company reserves the right to replace a product with a product of a similar or better specification.
Customers with pre-arranged 30-day account facilities are requested to quote an order number when placing orders. Confirmation orders are not necessary, but if they are sent they must be marked "Confirmation Only". Failure to mark written confirmation orders could result in duplicate deliveries and in such case the Purchaser shall be liable for the full purchase price, or alternatively, be subject to Yebo Electronics' returns procedures.
Prices and delivery of items covered by scheduled orders need to be made in writing and are strictly in accordance with the terms quoted by Yebo Electronics and accepted by the Purchaser. Any variation in delivery requirements may be subject to price alteration. The Purchaser will be liable for any stocks held against an order at the end of a contract period. Schedules will only be accepted when each shipment exceeds R5000, excluding Postage & Package and VAT. Pro-forma invoices and quotations are available from Yebo Electronics upon request.
Customers placing orders via this web site will receive an automatic order confirmation by e-mail, once we have entered your order. The e-mail will contain a full listing of what you have ordered, together with full costings and postage charges.
Web customers also have option to log-on using a password, which will enable them to browse their account. To log in, or obtain a password as a new customer, please 'Log Yourself In'.
Prices
Yebo Electronics reserves the right to alter prices at any time, without prior notice. Quotations are valid for a period of 5 working days, unless stated otherwise however, due to unforeseen fluctuations in exchange rates that are beyond the control of Yebo Electronics, the price charged for goods will be that ruling at the date of acceptance of the order. RSA customers should add Value Added Tax (VAT) to the final order value, after adding Postal Charges. The VAT rate will be the relevant rate at the date on which the order is processed. VAT is not applicable to non-RSA residents, excepting Namibian residents. (See below)
Product Availability
Ex-stock (RSA) items are normally despatched on a same-day basis, subject to receipt of payment or agreed account facilities, whilst ex-stock (Europe/UK/Far East) are received by air or sea. At the discretion of Yebo Electronics, orders placed which comprise of both ex-stock (RSA) and ex-stock (Europe/U.K./Far East) may be held over until the ex-stock (Europe/U.K./Far East) items are received at our offices.
Postage Rates
A detailed summary of our postage charges can be found on our How to Order page.
We reserve the right to amend these charges to reflect any increase in postal charges.
In addition to the standard postage charge, an additional Carriage Charge may apply to a large or heavy item. In such cases, these items may be despatched by a road freight courier to a nominated physical address.
Hours of Trading
Normal business hours for Boston are Mondays, 0830 to 1700, Tuesday to Friday 0830 to 1700, Saturdays and most Public Holidays 0830 to 1300. Plumstead Branch are Monday 0900 to 1700, Saturday 0900 to 1300. We are closed on Sundays and on Christmas/New Year Holidays.
Technical Enquiries and Fault Finding
Please have all relevant details to hand, e.g. Order Code and if replacement or additional parts are required, your Customer Number. If you write, please keep your technical queries separate from any other enquiry or order. We regret that we cannot offer a repair service and technical advice can only be offered which relates specifically to one of our products.
Limited technical advice is offered by our counter sales staff.
Payment
a.Terms of payment are strictly cash with order unless a credit account has been established with Yebo Electronics. Acceptable forms of payment is money transfer. You may use any of these methods when ordering goods via this web site, by telephone, or email. An alternative, and convenient method is EFT money transfer. Please remember to include your Customer Number (or if you are a new customer, then your name, postal address and contact number), together with details of the items you require. Our account details are: Standard Bank, Helderberg branch (code 033012), account number 072 327 863.
b.Where a credit account has been established for trade customers, payment must be made within 30 days of each delivery, whether the goods are delivered in whole or in part.
c.Yebo Electronics reserves the right to suspend deliveries where payment is not received in accordance with paragraph (b) of this clause, or in accordance with any other alternative arrangement which has been agreed in writing between Yebo Electronics and the Purchaser. In such cases, Yebo Electronics reserves the right to charge interest on the unpaid amount from 30 days after the invoice date at a rate of 2% per month or the maximum rate as prescribed by the National Credit Act from time to time. Our terms do not include any early settlement discount.
Back Orders
Any subsequent deliveries to complete order will be despatched as soon as the item becomes available. Excepting pre-paid orders, charges are only made when goods are despatched. Yebo Electronics reserves the right to cancel any outstanding items in the event of unforeseen circumstances.
Back order items or the non-availability of an item is usually advised on the invoice. Clients will be advised of similar products, pricing and availability.
Order Cancellation
Yebo Electronics requires a deposit (amount to be confirmed prior to order placed) to confirm the order. We may impose a cancellation fee in the event of cancellation before the date of delivery. The fee will depend on the nature and status of the order, the length of notice of cancellation before delivery, reasonable potential to find alternative clients for the order and the reason for cancellation. No Refunds on deposits in the event of cancellation for Special-Order Goods.
None Delivery and Returns
The Purchaser should choose carefully, Yebo Electronics do not normally give refunds of you simply change his/her/its mind or make the wrong decision with regard to items purchased from the company/ The Purchaser can choose between a refund, exchange or repair, where items is proven as defective within the warrant period or within 7 business days the items are wrongly described, different from the sample shown to you or do not perform. If the item is altered or amended, we will not accept a return of the items unless defective.
Returned goods must be accompanied with the original proof of purchase invoice. If Yebo Electronics agrees to accept the return for unwanted goods, a charge of 20% of order value will be made, subject to a minimum charge of R35.00. Any error of despatch, including omissions of damage in transit, must be notified within 5 working days of receipt of the package.
If Yebo Electronics is not advised in accordance within specified notice periods relating to goods and non-delivery, as shown in the above paragraphs of this clause, it will be assumed that the Purchaser has examined the goods and accepted liability, in accordance with the contract.
Yebo Electronics will not accept returned software products, modules, batteries, power supplies.
Warranty
Yebo Electronics will, at its discretion, replace a product in which, under proper use and within the manufacturers specified warranty period, defects appear due to faulty materials or workmanship. Alternatively, a refund of the purchase price may be given, or where Yebo Electronics is owed monies by the Purchaser, a credit may be issued against his Yebo Electronics account. Acceptance of liability is at the discretion of Yebo Electronics and in the event of a dispute between Yebo Electronics and the Purchaser, the manufacturer's decision will be final. All products should be returned at the Purchasers risk, suitably packaged and carriage paid, within the manufacturers specified warranty period, with an advice note stating the original invoice number relating to the product in question and detailing the claimed defect. Should any modification or attempted repair be made to the product, for whatever reason, this will invalidate the warranty. Any item added to the product by the Purchaser should be removed before return to Yebo Electronics. If such products are returned, then Yebo Electronics will not accept any liability for item(s) attached to, or associated with, the product returned under warranty. Yebo Electronics will assume it is authorised to remove any attachments, but it will not be obliged to reconnect such items before returning the product to the Purchaser. This warranty excludes, and no liability can be accepted for, consequential damage, loss or injury arising from defect products.
Yebo Electronics warrants its Purchaser that items which have been delivered by the Business during service delivery shall be free of defects and subject to the following:
The warranty is effective for 7 days. The date is determined from date of delivery.
The warranty shall immediately be rendered null and void in the event of the following:
Any alterations or modifications or addition made to items supplied, without the prior consent of Yebo Electronics;
Failure to use items in accordance with the instructions and technical specifications that the product is designed to be used;
Damage due to mistreatment and abuse of items supplied;
Any damage caused by fire, flood, civil disturbance or act of God;
The items supplied have not been inspected by a technical expert in order to evaluate/determine the reason for the defects in items, before the Purchaser request its replacement, or refund.
Software products and semi-conductors, power supplies, batteries, modules are excluded from this warranty.
Risk and Ownership
Whilst the responsibility for safe keeping passes to the Purchaser upon receipt of goods, ownership does not pass until full payment has been received by Yebo Electronics.
Liability
Yebo Electronics shall have no liability in respect of damage, expense or consequential loss arising from the failure or delay in delivery or in performance of any obligations under any contract, due to any cause outside Yebo Electronics' control. Cause shall include, but not be limited to, act of God, fire, floods, war, civil disturbances, act of Government, industrial disputes or failure of a sub-contractor. Yebo Electronics ensures that every care and attention is given to the provision of correct information whether technical or otherwise. However, no liability can be accepted by Yebo Electronics for any expense or consequential loss arising from either failure to provide information, or any statement made by agents or representatives of Yebo Electronics as to the specification of any product or suitability for a defined purpose, unless that information is confirmed in writing.
Lien
Yebo Electronics shall have a general lien in respect of all sums due from the Purchaser upon all goods supplied, or upon which work has been done on the Purchaser's behalf, and twenty either days from written notice to the Purchaser, may sell such goods subsequent to obtaining the necessary court order and apply proceeds towards the satisfaction of the sums due to Yebo Electronics.
Patents and Copyright
Products offered for sale by Yebo Electronics may be the subject of patents or other such protective devices. Yebo Electronics reserves full copyright in respect of the online web catalogue, and its whole or part reproduction without the consent of Yebo Electronics is prohibited.
Illustrations, Specifications and Product Information
Whilst every effort is made to maintain accuracy, no liability can be accepted by Yebo Electronics for any errors or omissions in supplying any technical information. No illustration or specification should be taken as to represent the manufacturer of source of origin. Yebo Electronics reserves the right, without prior notice, to discontinue or supersede any product as part of its continuous programme of product improvement. It is the Purchaser's responsibility to ensure that all products are suitable and fit for the purpose of their intended application.
Termination of Contract
If the Purchaser commits any breach of these term and conditions of business, or becomes insolvent or commits an act of bankruptcy, or enters into an arrangement with his creditors or goes, or is put, into liquidation (other than solely for the purposes of reconstruction whilst solvent), or if a receiver is appointed over any part of the Purchaser's business, Yebo Electronics may, without prejudice to any rights which may accrue, terminate the contract summarily by notice in writing.
Law Any question relating to any contract subject to these terms and conditions of business, or agreed amendment to same, shall be determined in all respect by South African law.
Standard Conditions of Quote
The following terms and conditions shall be applicable to the attached Quotation: .........
- Quote is valid for from 7 days or any extension thereof confirmed in writing from Yebo Electronics CC from date thereof.
- All prices quoted include VAT of 15% as indicated on the quote.
- Final price is subject to Rate of Exchange (ROE) fluctuations and will be calculated as follows:
- Final Price will be calculated on the day of acceptance of our written quotation.
- Part order deliveries will be subject to price recalculation as set above until full order is delivered.
- Supplier price increases, as well as freight cost increases will be passed on in their entirety.
- Formal price increases on a company letterhead from our suppliers shall be accepted as proof of such increase.
- Availability: All prices are quoted based on ex-stock availability from our supplier, subject to no prior sale.
- Cancellation will not be accepted on orders where products were especially ordered or imported.
B. EXPORT
The above RSA Terms & Conditions also apply to export orders. In addition, the following clauses are applicable to orders received by Yebo Electronics from Purchasers outside the Republic of South Africa, or to Purchasers requesting export to a country outside the Republic of South Africa.
Payment Terms
Unless otherwise agreed in writing, export orders must be paid for in advance by one of the following methods:
Internationally recognised credit card, stating type of card, card number and expiry date.
Irrevocable and confirmed Letter of Credit, Yebo Electronics drawn on any first-class South African bank in favour of, negotiable for payment, at sight in Rands, allowing part and trans-shipment and valid for 6 months. A minimum order value of R4000 is applicable to all orders.
Prices
Export prices are as per the published RSA (Rand) price and are not subject to any additional charge, other than postage.
Postage Rates
A detailed summary of our postage charges can be found on our How to Order page.
We reserve the right to amend these charges to reflect any increase in postal charges.
Delivery, Insurance and Importation
In general, Yebo Electronics delivery terms are ex-works. Insurance is not obligatory, although recommended, and it is the responsibility of the Purchaser to arrange suitable cover, either through Yebo Electronics or other party, for the goods purchased. When applicable, insurance charges will be at cost and will be included as a separate item on quotations and proforma invoices. Yebo Electronics cannot be held responsible for goods received in a damaged state, due to transportation, unless the occurrence of such damage can be attributed to any situation within Yebo Electronics’ reasonable control for instance incorrect packaging supplied by Yebo Electronics. Excepting delivery of goods to Namibian addressees, all duties, importation and other costs related to import legislation in the destination country, are the responsibility of the Purchaser. The Purchaser shall indemnify Yebo Electronics against any expenses or loss incurred by the Purchaser in connection with the importation of goods into the destination country. The Purchaser is responsible for obtaining all necessary import licenses.
Delivery, Discrepancies & Returns
The Purchaser should choose carefully, Yebo Electronics do not normally give refunds of you simply change his/her/its mind or make the wrong decision with regard to items purchased from the company/ The Purchaser can choose between a refund, exchange or repair, where items is proven as defective within the warrant period or within7 business days the items are wrongly described, different from the sample shown to you or do not perform. If the item is altered or amended, we will not accept a return of the items unless defective.
Any claim for defective goods must be submitted to Yebo Electronics in writing including the original Tax Invoice. No return will be accepted unless Yebo Electronics has been supplied with a reasonable opportunity to inspect the items returned in order to determine the reasons for the defectiveness of the goods, if any.
Yebo Electronics will endeavour to meet the Purchaser's specific requests regarding transportation of goods but does not guarantee to do so. Special courier services are available at cost, as and when requested.
Documentation
Yebo Electronics' standard documentation comprises a standard invoice and when applicable, and Exchange Control Declaration, stamped and approved by Yebo Electronics' bankers. Any other documentation which, from time to time, may be required to accompany or support entry of orders into certain countries, will be charged at cost, unless previously specified. Yebo Electronics will quote such charges, if requested to do so, at the time of any quotation. Any costs incurred as a result of the Purchaser failing to request such requirements in his order/quotation shall be the responsibility of the Purchaser.
Law
Any business transaction by Yebo Electronics, subject to the foregoing terms and conditions, shall be governed in all respects by South African law.
PRIVACY NOTICE.
GUIDE TO CONTENTS:
1. Introduction
2. What is personal information
3. Where and when do we collect personal information
4. When will we process your personal information
5. When will we process your special personal information
6. What information do we collect, and how do we use your information
7. How we share your information
8. Your rights and obligations
9. Changes to our policy
10. Other important information
11. Contact Information
1. INTRODUCTION:
In this document, references to "we", "us", or "the Group" are
Yebo Electronics CC, Registration Number: 2004/054746/23
and its subsidiary companies.
We recognise our accountability in terms of the Protection of Personal Information Act (hereinafter referred to as POPIA), to all our clients, suppliers, service providers and other third parties when processing their personal information.
To maintain a trust relationship with our Stakeholders, we are committed to complying with both the spirit and the letter of POPIA, other privacy protection legislation, and to always act with due skill, care, and diligence when dealing with personal information.
We will only process your personal information for purposes set out below and we will therefore only request information that is relevant and necessary for such processing. Your failure/refusal to provide this information could prevent or cause a delay in the fulfillment of our obligations to you.
2. WHAT IS PERSONAL INFORMATION:
Personal Information according to POPIA, means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to –
a. Information relating to the race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language, and birth of the person;
b. Information relating to the education or the medical, financial, criminal, or employment history of the person;
c. Any identifying number, symbol, e-mail address, telephone number, location information, online identifier, or other particular assignment to the person;
d. The biometric information of the person;
e. The personal opinions, views, or preferences of the person;
f. Correspondence sent by the person that would reveal the contents of the original correspondence;
g. The views or opinions of another individual about the person; and
h. The name of the person if it appears with other personal information relating to the person or if the disclosure of the name itself would reveal information about the person.
3. WHERE AND WHEN DO WE COLLECT PERSONAL INFORMATION:
Information you provide to us:
· Clients
o Directly from you via email/personally;
o Purchase Order
· Suppliers
o Invoices
o Quote
o Service Level Agreement
o Credit Application
o Contract/Mandate
o Lease Agreement
4. WHEN WILL WE PROCESS YOUR PERSONAL INFORMATION:
We will only process your personal information for lawful purposes relating to our business if the following circumstances apply:
· You have consented thereto;
· a person legally authorised by you, or a court, has consented thereto;
· It is necessary to conclude or perform under a contract we have with you;
· The law requires or permits it;
· It is required to protect or pursue your, our, or a third party’s legitimate interest; and/or
· You are a child, and a competent person (such as a parent or guardian) has consented thereto on your behalf.
5. WHEN WILL WE PROCESS YOUR SPECIAL PERSONAL INFORMATION:
Special personal information refers to the following categories of information:
· Religious and philosophical beliefs;
· Race;
· Ethnic origin;
· Trade union membership;
· Political beliefs;
· Health including physical or mental health, disability, and medical history;
· Biometric information;
· Criminal behaviour where it relates to the alleged commission of any offence or the proceedings relating to that offence.
We will process special personal information in the following instances:
· You have consented to the processing (in circumstances where we are legally obliged to obtain your consent); or
· It is necessary to exercise or defend a right or obligation in law; or
· It is necessary to comply with an international legal obligation of public interest; or
· It is for certain historical, research, or statistical purposes that would not adversely affect your privacy; or
· You have deliberately made your personal information public.
6. WHAT INFORMATION DO WE COLLECT, AND HOW DO WE USE YOUR INFORMATION:
Kindly note that the following list is not comprehensive. It sets out the main purposes and data elements collected by Yebo Electronics CC, Registration Number: 2004/054746/23.
Clients
|
PURPOSE: |
DATA ELEMENTS: |
|
· Invoicing · Service Delivery · To contact you; · Audit & Record keeping;
|
|
Service Providers / Suppliers
|
PURPOSE: |
DATA ELEMENTS: |
|
· Purchase Orders · To contact you; · Audit & Record keeping; · BEE compliance.
|
|
7. HOW WE SHARE YOUR INFORMATION:
Third-Party Service Providers: Add/delete what is applicable
· Accountant
· IT Servic Provider
· Regulatory bodies/ SARS
· Law enforcement agents
· Government agencies
Legal Disclosures:
We may need to share your information when we believe it is required by law, legal process or to help protect the rights and safety of you, us, or others. We attempt to notify members about legal demands for their data when appropriate in our judgment unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, at our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.
8. YOUR RIGHTS AND OBLIGATIONS:
Data Retention:
We keep most of your personal information while we still have a purpose, we need to provide you with services or where we are legally obligated to do so.
We will also keep your information where you have agreed for us to do so, or have given your consent that we are allowed to do so.
We keep some of your information even after our business relationship has terminated, if it is reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our other user agreements, or fulfil your request to object to our processing of your information.
You have rights in connection with your personal information. You have many choices about how your information is collected, used, and shared.
In certain circumstances, by law, you have the right to:
· Request access to your information: You will be able to ask us what information we have about you as well as ask for a copy of this information. This should be done on request to estelle.vantonder@fort777.co.za. There are some exemptions, which means you may not always receive all the information we process. When we can give you a copy it might be done at a certain fee, which will also be communicated to you at the time of your query.
· Change or correct information: You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
· Delete information: You can ask us to delete or remove personal information under certain circumstances.
· Object to processing: You can do this where we are relying on your legitimate interest, public interest, or our legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your data for direct marketing purposes or where you have given your consent for the specific processing and you want to retract your consent. Retracting your consent does not invalidate the information we lawfully processed while we had your consent to do so.
· Request the restriction of processing: You can ask us to suspend the processing of personal data about you, for example, if you want us to establish its accuracy or the reason for processing it.
9. CHANGES TO OUR PRIVACY NOTICE:
Changes to the privacy notice apply to your use of our services. We may modify this privacy notice from time to time, as required by changes in legislation. When material changes are made, we will provide notice through our services, or by other means, to provide you the opportunity to review the changes before they become effective.
You acknowledge that your continued use of our services after we publish our changes to this privacy notice means that the collection, use, and sharing of your personal information is subject to the updated privacy notice.
10. OTHER IMPORTANT INFORMATION:
Security:
We have put in place appropriate security measures to prevent your data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal information on a business need-to-know basis, and subject to a duty of confidentiality.
Transborder information transfers:
We do not share any of our clients, suppliers, service providers and other third parties’ information across borders.
11. CONTACT INFORMATION:
Should you have a query please send an email to:
OUR INFORMATION OFFICER:
Hester Estelle van Tonder
Email: estelle.vantonder@fort777.co.za
THE INFORMATION REGULATOR:
You have the right to lodge a complaint with the South African Information Regulator. See the Information Regulator contact details below.
ADDRESS: JD HOUSE, 27 STIEMENS STREET, BRAAMFONTEIN, JOHANNESBURG, 2001.
COMPLAINTS: POPIAComplaints@inforegulator.org.za PAIAComplaints@inforegulator.org.za
GENERAL QUERIES: enquiries@inforegulator.org.za
